Hotel Mercante

The hotel's location is especially favorable, as it is within walking distance of various souvenir shops, restaurants, and prominent landmarks such as Calle Crisologo, Salcedo Plaza, and Burgos Plaza. The staff exhibited commendable customer service, and the provided room was satisfactory. I highly recommend this hotel to anyone planning a visit to Vigan.

The check-in process was smooth and efficient. The staff helped us carry our things to our room. They were incredibly friendly and truly added to the positive atmosphere. The staff's local knowledge was invaluable! They not only recommended where to find the best Empanadas in Vigan, but also suggested renting a kalesa for a charming city tour. It was clear they wanted to ensure we had a fantastic experience in Vigan. The room itself was clean and comfortable, with all the necessary toiletries provided.  This combination of friendly service, clean accommodations, and insider tips made our stay truly memorable. Plus, the location couldn't be beat! Just a short walk from the lively plaza and a block away from Calle Crisologo, the heart of Vigan's historic district. We could easily explore the sights on foot and soak up the unique atmosphere of the town. Highly recommend this hotel to anyone visiting Vigan!

Other reviews I read before booking mentioned the very helpful, friendly and able staff and the cleanliness: they were correct - I stayed several days and received great service throughout. I arrived at 5:30 am and true to their word someone is around 24/7 at the front desk. The location is really good - it is very close to Calle Crisologo. Tricycles and kalesis drive by regularly and the hotel staff will help you get one. Rooms are good sized - and there are several good places to eat within walking distance - the food at the hotel cantina is simple yet authentic, and good value. The included wifi is pretty good except during hard rain (I was working part of the time.) This is a family-owned operation with a happy staff, all hard-working - there are a lot of personal touches to the decor of the hotel - they are constantly improving the environs - if I go back to Vigan there is no reason I would look for another place - this was just lovely.

We liked everything. Staff: The staff are all kind and greeting guests politely. Location: Very good and super near to Calle Crisologo. Environment: Quiet and feels safe. Room: The room where we stayed is generally clean, has good smell, the bed is comfortable, the appliances are properly working as well as the heater shower. It has mirrors which is important to check your outfit. Room is good enough for 2. Parking: Parking is good as it is just beside the hotel. Food: The have great food especially their coffee.. Thay have overflowing coffee and water in the lobby. Others: They have bikes and books in the lobby which are free of use.

The location of the hotel is accessible and few meters away to "Calle Crisologo"and most of the restaurants. Cantina mercante the hotel restaurant served delicious breakfast , the salad dressing is superb, too bad theyre not selling it commercially. Staff is polite,attentive. Kudos to Ms. Sylvia the hotel manager, if you have raised the concern they will do their best to accomodate. Super affordable considering the service,breakfast and the room which is comfortable. Would definitely recommend!